Governance
Human approval is a system boundary
A review button is only useful if the approval is bound to the action that actually executes. Design for expired decisions, changed parameters and uncertain outcomes.
ANALYSIS & PERSPECTIVE
Insights
Analysis of the decisions that shape enterprise agentic systems: what to delegate, how to govern it and whether the work creates value.
2 publications
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Strategy
The unit of transformation is the workflow
An agent inventory tells you what has been built. A workflow view tells you whether the organization can own, control and improve the work.